IT Support for Business

Business IT services since 2009

Vamark provides IT services for businesses, including computer and server support, network administration, corporate services and security systems. We work with companies in Ukraine and abroad, supporting office-based and distributed teams.

Our work covers ongoing IT management as well as individual infrastructure projects. For tasks that require an engineer on site, we agree on visits in Kyiv and selected locations in the Kyiv region. Remote IT support is available worldwide.

Choose the support your company needs

• Managed IT services for regular support of computers, servers, networks and corporate services.
• IT outsourcing for handing over all or part of your IT operations to an external team.
• Remote IT support for help with email, accounts, files, VPN and workplace applications.
• Server management for Windows and Linux, virtualisation, monitoring, updates, backups and recovery testing.

For one-off deployment and configuration work, see our IT solutions and project prices. We also design and install networks and security systems, with the scope agreed for each project.

Experience with business-critical infrastructure

Vamark supports more than 500 servers across its clients. In one project, we migrated 97 Windows and Linux virtual servers and reorganised a network of 34 devices into our environment in a Swiss data centre. Read the migration case study.

In another project, we deployed new systems and enabled a business to restart within two weeks after it lost its infrastructure and backups. Systems were built from scratch; only part of the lost data could be recovered later. Read the business restart case study.

How to start working with Vamark

Tell us which systems need support, the number of users and locations, and the problems you want to resolve. For ongoing support, we sign an NDA, review the infrastructure and prepare a proposal. Once accepted, we organise the handover, documentation, Service Desk access and monitoring.

Working hours are Monday to Friday, from 09:00 to 18:00 Kyiv time, excluding holidays specified in the contract. See our support hours and SLA for response arrangements. Within the agreed monthly scope, there are no limits on support requests or working hours.

Use the managed IT services calculator for an initial monthly estimate. All website prices exclude VAT. We can work with a VAT-registered supplier arrangement or without VAT, as agreed in the contract.